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Freeview Light on the Haslemere (Surrey, England) transmitter

first published this on - UK Free TV
sa_gmapsGoogle mapsa_bingBing mapsa_gearthGoogle Earthsa_gps51.090,-0.736 or 51°5'25"N 0°44'11"Wsa_postcodeGU27 1NQ

 

The symbol shows the location of the Haslemere (Surrey, England) transmitter which serves 3,700 homes. The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

This transmitter has no current reported problems

The BBC and Digital UK report there are no faults or engineering work on the Haslemere (Surrey, England) transmitter.

Choose from three options: ■ List by multiplex ■ List by channel number ■ List by channel name
_______

Which Freeview channels does the Haslemere transmitter broadcast?

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.

MuxH/VFrequencyHeightModeWatts
PSB1
BBCA
 V max
C48 (690.0MHz)219mDTG-310W
Channel icons
1 BBC One (SD) South, 2 BBC Two England, 9 BBC Four, 201 CBBC, 202 CBeebies, 231 BBC News, 232 BBC Parliament, 250 BBC Red Button, plus 16 others

PSB2
D3+4
 V max
C35 (586.0MHz)219mDTG-310W
Channel icons
3 ITV (SD) (Meridian (West micro region)), 4 Channel 4 (SD) South ads, 5 Channel 5, 6 ITV 2, 10 ITV3, 13 E4, 14 Film4, 15 Channel 4 +1 South ads, 18 More4, 25 ITV4, 29 E4 +1, 34 ITV +1 (Meridian south coast),

PSB3
BBCB
 V max
C36 (594.0MHz)219mDTG-610W
Channel icons
72 Shopping Quarter , 101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, 105 Channel 5 HD, 204 CBBC HD, plus 1 others

DTG-3 64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2
DTG-6 256QAM 32KE 2/3 40.2Mb/s DVB-T2 MPEG4
H/V: aerial position (horizontal or vertical)

Are you trying to watch these 52 Freeview channels?

the effected channels
the effected channels
the effected channels
the effected channels

The Haslemere (Surrey, England) mast is a public service broadcasting (PSB) transmitter, it does not provide these commercial (COM) channels: 4Music, 4seven, 5SELECT, 5STAR, 5USA, Aljazeera English, BBC Four HD, BBC News HD, Blaze, Blaze +1, CBeebies HD, CBS Drama, CBS Justice, CBS Reality, Challenge, Channel 5 +1, CITV, YAAAS!, Dave, Dave ja vu, DMAX, Drama +1, Film4 +1, Food Network, Forces TV, FreeSports, GB News, GREAT! movies, GREAT! movies action, HGTV, Horror Channel, ITV2 +1, ITV3 +1, ITV4 +1, ITVBe +1, More4 +1, Now 70s, Paramount Network, PBS America +1, pick, Quest +1, Quest Red, Quest Red +1, Really, RT HD, Sky Arts, Sky News, Smithsonian Channel, Talking Pictures TV, TCC, Together TV, Yesterday +1.

If you want to watch these channels, your aerial must point to one of the 80 Full service Freeview transmitters. For more information see the will there ever be more services on the Freeview Light transmitters? page.

Which BBC and ITV regional news can I watch from the Haslemere transmitter?

regional news image
BBC South Today 1.3m homes 4.9%
from Southampton SO14 7PU, 51km west-southwest (247°)
to BBC South region - 39 masts.
regional news image
ITV Meridian News 0.9m homes 3.6%
from Whiteley PO15 7AD, 43km southwest (236°)
to ITV Meridian (South Coast) region - 39 masts.
All of lunch, weekend and 50% evening news is shared with all of Meridian plus Oxford

How will the Haslemere (Surrey, England) transmission frequencies change over time?

1984-971997-981998-20122012-1316 Oct 2019
A K TA K TA K TA K TK T
C22BBC1wavesBBC1wavesBBC1wavesD3+4
C25ITVwavesITVwavesITVwavesBBCB
C28BBC2wavesBBC2wavesBBC2wavesBBCA
C29SDN
C32C4wavesC4wavesC4waves
C33ArqB
C34ArqA
C35D3+4
C36BBCB
C48BBCA

tv_off Being removed from Freeview (for 5G use) after November 2020 - more
Table shows multiplexes names see this article;
green background for transmission frequencies
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W T
waves denotes analogue; digital switchover was 29 Feb 12 and 14 Mar 12.

How do the old analogue and currrent digital signal levels compare?

Analogue 1-4 15W
BBCA, D3+4, BBCB(-1.8dB) 10W

Which companies have run the Channel 3 services in the Midhurst transmitter area

Aug 1958-Jan 1992Southern Television
Jan 1982-Dec 1992Television South (TVS)
Jan 1993-Feb 2004Meridian
Feb 2004-Dec 2014ITV plc
Feb 1983-Dec 1992TV-am•
Jan 1993-Sep 2010GMTV•
Sep 2010-Dec 2014ITV Daybreak•
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Haslemere was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.

Comments
Wednesday, 27 November 2019
C
Chris.SE
sentiment_very_satisfiedPlatinum

2:16 PM

T John:

Thanks for the update.
I've been chasing FreeviewAdvice who now claim they will take a look!

link to this comment
Chris.SE's 2,573 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

5:33 PM

Gentlemen, David: John F: T John:

An Arqiva engineer has been to the transmitter apparently and not found any problem. Freeview have offered for an engineer to call on you tomorrow IF you can get your details to them. Whilst I have passed on your postcodes and the information you've detailed in recent posts, it may not be sufficient for them to track you down.

If you have twitter accounts, please tweet to @FreeviewAdvice mention that I've DM'd them about the Haslemere transmitter and that you need to DM them your address, alternatively phone them on 0808-100-0288 mentioning again that I've DM'd them about the Haslemere transmitter and that your details need to be passed to whoever has responded to me on twitter DM (direct message - which is private). Don't post your personal information on an open tweet!

link to this comment
Chris.SE's 2,573 posts GB
Friday, 29 November 2019
T
T John
8:38 AM
Haslemere

Chris.SE: Thanks for the update and for contacting Freeview. I will give them a call and see what they say, and update here with progress.

link to this comment
T John's 4 posts DE
J
John F
11:10 AM

Chris.SE: Thanks for trying to facilitate something.

I phoned Freeview but had no joy in the 15 minute discussion.

In any case I have got a previously booked Freeview engineer calling on the 10th december so I'll have to be patient until then.

Incidentally, a retune yesterday evening managed to pick up the HD channels again, but less than half strength and quality of 0%. My suspicion remains that its the HD Mux thats at the centre of this.

link to this comment
John F's 15 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

12:19 PM

John F:

When you phoned Freeview, had you seen my post and stated that I had DM'd them on Twitter about it?

link to this comment
Chris.SE's 2,573 posts GB
Saturday, 30 November 2019
J
John F
12:48 PM

Chris.SE:
Yup. Spoke to 2 individuals on that number for about 10mins each. Even repeated the message to them verbatim however I didn't get anywhere.
Curiously, this lunchtime all the HDchannels are now back up and working at good strength and very good quality.

link to this comment
John F's 15 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

3:20 PM

John F:

Thanks for that feedback John, (and my suspicions were exactly as yours) I will provide some "feedback" to Freeview (which no doubt they aren't going to like!). I'm afraid you aren't the only one that has has some poor responses from that 0808 number, they need a good kick up the ......
But what's more, the BBC have now reported the following for Haslemere (haven't checked since the 27th until now) -
From 1:57pm on 27th Nov 2019 to 11:02am on 28th Nov 2019 BBC B HD Reduced quality due to a fault

So it seems there's more than one part of FreeviewAdvice that doesn't know it's ar*e from its elbow!
Hope the others that were affected provide some feedback.

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Chris.SE's 2,573 posts GB
Monday, 2 December 2019
T
T John
9:44 AM
Haslemere

Chris.SE: Hi Chris all working now on HD. Thanks very much for your help and interest :-)

link to this comment
T John's 4 posts DE
Sunday, 23 February 2020
J
John F
8:54 AM
Haslemere

GU27 2PQ

After having regular problems with my TV reception from the Haslemere Light transmitter I have again lost all HD Channels.

Even many of the SD channels have poor signal quality.

There is something persistent in the problems at this transmitter. Whoever is responsible for it is just not getting to the root cause of the problem.

I will phone Freeview again (sigh!)

regards
John F

This

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John F's 15 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

4:02 PM

John F:

Hi John, oh how tedious. A few pointers for you, btw it's not a "Light" transmitter as it has the 6 main muxes.

If/when you phone Freeview try Option 3, it may be a different team of people, the other options will be very busy because of the current Winter Hill retune event 26 Feb 2020 - Wait times for viewers calling the Freeview Advice Line | Freeview

I don't suppose that if your set does automatic retunes, that it may have inadvertently retuned BBCB to the Hannington channel on UHF C39? The BBC reported this fault From 0:01pm to 0:21pm on 20th Feb 2020 BBC B HD - Off the air due to a fault, so it may have retuned? Hannington is in virtually the identical direction.
See Problems with Freeview reception? | Help receiving TV and radio put your postcode and house name/number into the boxes.

As it's one of the BBC muxes, you could try the Beeb on 03700 100 123 office hours, you're more likely to get some sense. If you ring out of hours, it goes to a general viewer number and you won't get the tech people.

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Chris.SE's 2,573 posts GB
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Your comment please
Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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