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Freeview Light on the Haslemere (Surrey, England) transmitter

first published this on - UK Free TV
sa_gmapsGoogle mapsa_bingBing mapsa_gearthGoogle Earthsa_gps51.090,-0.736 or 51°5'25"N 0°44'11"Wsa_postcodeGU27 1NQ

 

The symbol shows the location of the Haslemere (Surrey, England) transmitter which serves 3,700 homes. The bright green areas shown where the signal from this transmitter is strong, dark green areas are poorer signals. Those parts shown in yellow may have interference on the same frequency from other masts.

This transmitter has no current reported problems

The BBC and Digital UK report there are no faults or engineering work on the Haslemere (Surrey, England) transmitter.

Choose from three options: ■ List by multiplex ■ List by channel number ■ List by channel name
_______

Which Freeview channels does the Haslemere transmitter broadcast?

If you have any kind of Freeview fault, follow this Freeview reset procedure first.

Digital television services are broadcast on a multiplexes (or Mux) where many stations occupy a single broadcast frequency, as shown below.

MuxH/VFrequencyHeightModeWatts
PSB1
BBCA
 V max
C48 (690.0MHz)219mDTG-310W
Channel icons
1 BBC One (SD) South, 2 BBC Two England, 9 BBC Four, 201 CBBC, 202 CBeebies, 231 BBC News, 232 BBC Parliament, 250 BBC Red Button, plus 16 others

PSB2
D3+4
 V max
C35 (586.0MHz)219mDTG-310W
Channel icons
3 ITV (SD) (Meridian (West micro region)), 4 Channel 4 (SD) South ads, 5 Channel 5, 6 ITV 2, 10 ITV3, 13 E4, 14 Film4, 15 Channel 4 +1 South ads, 18 More4, 25 ITV4, 29 E4 +1, 34 ITV +1 (Meridian south coast),

PSB3
BBCB
 V max
C36 (594.0MHz)219mDTG-610W
Channel icons
72 Shopping Quarter , 101 BBC One HD (England no regional news), 102 BBC Two HD (England), 103 ITV HD (ITV Meridian Southampton), 104 Channel 4 HD South ads, 105 Channel 5 HD, 204 CBBC HD, plus 1 others

DTG-3 64QAM 8K 2/3 24.1Mb/s DVB-T MPEG2
DTG-6 256QAM 32KE 2/3 40.2Mb/s DVB-T2 MPEG4
H/V: aerial position (horizontal or vertical)

Are you trying to watch these 52 Freeview channels?

the effected channels
the effected channels
the effected channels
the effected channels

The Haslemere (Surrey, England) mast is a public service broadcasting (PSB) transmitter, it does not provide these commercial (COM) channels: 4Music, 4seven, 5SELECT, 5STAR, 5USA, Aljazeera English, BBC Four HD, BBC News HD, Blaze, Blaze +1, CBeebies HD, CBS Drama, CBS Justice, CBS Reality, Challenge, Channel 5 +1, CITV, YAAAS!, Dave, Dave ja vu, DMAX, Drama +1, Film4 +1, Food Network, Forces TV, FreeSports, GB News, GREAT! movies, GREAT! movies action, HGTV, Horror Channel, ITV2 +1, ITV3 +1, ITV4 +1, ITVBe +1, More4 +1, Now 70s, Paramount Network, PBS America +1, pick, Quest +1, Quest Red, Quest Red +1, Really, RT HD, Sky Arts, Sky News, Smithsonian Channel, Talking Pictures TV, TCC, Together TV, Yesterday +1.

If you want to watch these channels, your aerial must point to one of the 80 Full service Freeview transmitters. For more information see the will there ever be more services on the Freeview Light transmitters? page.

Which BBC and ITV regional news can I watch from the Haslemere transmitter?

regional news image
BBC South Today 1.3m homes 4.9%
from Southampton SO14 7PU, 51km west-southwest (247°)
to BBC South region - 39 masts.
regional news image
ITV Meridian News 0.9m homes 3.6%
from Whiteley PO15 7AD, 43km southwest (236°)
to ITV Meridian (South Coast) region - 39 masts.
All of lunch, weekend and 50% evening news is shared with all of Meridian plus Oxford

How will the Haslemere (Surrey, England) transmission frequencies change over time?

1984-971997-981998-20122012-1316 Oct 2019
A K TA K TA K TA K TK T
C22BBC1wavesBBC1wavesBBC1wavesD3+4
C25ITVwavesITVwavesITVwavesBBCB
C28BBC2wavesBBC2wavesBBC2wavesBBCA
C29SDN
C32C4wavesC4wavesC4waves
C33ArqB
C34ArqA
C35D3+4
C36BBCB
C48BBCA

tv_off Being removed from Freeview (for 5G use) after November 2020 - more
Table shows multiplexes names see this article;
green background for transmission frequencies
Notes: + and - denote 166kHz offset; aerial group are shown as A B C/D E K W T
waves denotes analogue; digital switchover was 29 Feb 12 and 14 Mar 12.

How do the old analogue and currrent digital signal levels compare?

Analogue 1-4 15W
BBCA, D3+4, BBCB(-1.8dB) 10W

Which companies have run the Channel 3 services in the Midhurst transmitter area

Aug 1958-Jan 1992Southern Television
Jan 1982-Dec 1992Television South (TVS)
Jan 1993-Feb 2004Meridian
Feb 2004-Dec 2014ITV plc
Feb 1983-Dec 1992TV-am•
Jan 1993-Sep 2010GMTV•
Sep 2010-Dec 2014ITV Daybreak•
• Breakfast ◊ Weekends ♦ Friday night and weekends † Weekdays only. Haslemere was not an original Channel 3 VHF 405-line mast: the historical information shown is the details of the company responsible for the transmitter when it began transmitting Channel 3.

Comments
Thursday, 24 October 2019
J
John F
1:33 PM

StevensOnln1:

Thanks for the feedback. I have contacted freeview and after a discussion they are sending an engineer next week. I will share your comments with them.

Regards
John F

link to this comment
John F's 15 posts GB
Wednesday, 30 October 2019
J
John F
11:00 AM
Haslemere

GU27 2PQ

Pleased to say that the Freeview Engineer visited yesterday to review the situation.

Problem was exactly as StevensOnln1 mentioned.

As explained to me - Due to the changes on the transmitter as part of the 4/5G frequency clearout the MUX had been shifted to a new frequency which my aerial was not able to pick up.

Engineer fitted a new wideband aerial (free of charge) and also (for belt and braces) fitted a filter for the potentially interfering 4G frequencies.

A retune of the TV and all working fine.

regards
John F

Excellent service.

link to this comment
John F's 15 posts GB
Saturday, 23 November 2019
D
David
11:08 AM

Hi

I also had a new wide band aerial and all ok. However now HD channels have disappeared. PSB3 group I think.

link to this comment
David's 1 post GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

3:17 PM

David:

I can't find any reports of any current transmitter problems and there have been no changes since the retune in October. Haslemere is a very low power relay. If you provide a full postcode we can see what Freeview are giving for your predicted reception from which possible transmitters. You could be in a bit of an awkward spot. Can you also say which way your aerial is pointing and whether the rods are vertical or horizontal?

Try checking all you coax plugs, connections, flyleads etc, unplug connectors check for corrosion or other problems and reconnect them. See what signal strengths and quality you are getting for the multiplexes shown in your TV's tuning section, this might indicate potential issues with your aerial or downlead. Also check that your downlead looks undamaged and that your aerial seems intact and pointing in the correct direction.
Problematic connections, water ingress etc. can seem to affect reception of just an individual or several multiplexes.

link to this comment
Chris.SE's 2,573 posts GB
Tuesday, 26 November 2019
J
John F
8:05 AM
Haslemere

GU27 2PQ

Similarly, I have lost all HD channels from the Haslemere transmitter. It happened sometime over the weekend. All other channels fine.

link to this comment
John F's 15 posts GB
T
T John
10:58 AM
Haslemere

GU27 3PJ

Likewise we have lost the HD channels from the Haslemere transmitter since Thursday 21st November, everything else still OK. The TV shows a good signal strength on the HD channels, but with a very high error rate. TV still finds the HD channels on a re-tune, but no picture or sound is displayed for those channels.

link to this comment
T John's 4 posts DE
C
Chris.SE
sentiment_very_satisfiedPlatinum

6:50 PM

John F:
T John:
David;

Neither Freeview pages or the BBC are reporting any problems with the transmitter at Haslemere, nor know of any in the last 5 days, so it would seem they are not aware of any issues.

I suggest you all report the problem to Freeview on 0808-100-0288 (office hours) also the the BBC via the RTIS see Contact Us | RTIS and FreeviewAdvice on Twitter @FreeviewAdvice

link to this comment
Chris.SE's 2,573 posts GB
C
Chris.SE
sentiment_very_satisfiedPlatinum

7:02 PM

Further to the above, I've tried to progress this a bit via the BBC RTIS but they will generally only deal with individuals like yourselves, so you must contact them to ensure this is definitely progress. Whether Arqiva will get alerted as a result of my effort is unknown.

link to this comment
Chris.SE's 2,573 posts GB
Wednesday, 27 November 2019
C
Chris.SE
sentiment_very_satisfiedPlatinum

11:49 AM

Any update from anyone?

link to this comment
Chris.SE's 2,573 posts GB
T
T John
2:13 PM
Haslemere

Chris.SE: I have given full details to RTIS. I will update here when I get a response - thanks for your help.

link to this comment
T John's 4 posts DE
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Your comment please
Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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