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All posts by Alan Burnham

Below are all of Alan Burnham's postings, with the most recent are at the bottom of the page.

Over the past week or so, we have experienced an annoying problem with all of the HD freeview channels on our newly installed BT Youview box. Our signal strength and quality are very high (and solid) ;- 92% and 100%, respectively. However - very randomly - both of these measures drop instantly to zero, for a split second, then as quickly, go back to the high settings. This causes pixilation and/or freezing for any of the five HD channels we are watching. There is no consistency, it can happen three times in twenty seconds or not happen for ages. I can see from your information pages, that all HD channels are fed from the same MUX. I have also been told by BT that the problem is due to poor aerial reception, but we are struggling to accept this as we have no other issues with HD reception in the house. This problem has suddenly disappeared - today - for some reason. Any clues, advice or guidance please? Any help will be greatly appreciated.

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