Fixing the Freesat Freetime internet connection problem

If you have a problem with your Freesat box not allowing you to get to the large selection of online TV shows, here is how to fix the problem. If you see "no internet connection" or no services listed under "On Demand", do this.

Freetime Logo Photograph: Freesat

Brian Butterworth published on UK Free TV 25th September 2015 at 04:39

If the online services have worked in the past, but not today, here's how to fix the problem. Once done the box will continue to work until the Freesat box is powered off.

Step 1. Press the "Settings" button on the remote control.

Freesat settings

Use the right arrow to select "Network connection" and press "OK".

Step 2 On the "Broadband connection screen"

Press OK to select "Connect automatically".

Step 3 See the "Great You're connected" screen.

This means everything is OK.

Step 4 Press the "freesat button" and scroll to "On Demand" and press OK

Everything will be fine until the box is powered off.

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