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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Saturday, 27 August 2011
M
Mike Timbers
3:09 PM

I have an Amstrad DRX300 Digibox. To check if it's working or if I have a dish problem, can I take it to my Dad who has Sky+? Is his dish compatible with my old Amstrad?

link to this comment
Mike Timbers's 2 posts GB
Sunday, 28 August 2011
Briantist
sentiment_very_satisfiedOwner

6:48 PM

Mike Timbers: Yes, all dishes are the same.

link to this comment
Briantist's 38,844 posts GB
Monday, 29 August 2011
M
Michael
12:28 AM

Thx Brianster, so i would need to pay a min of £19.99 for the variety chans and then an extra £10 for the HD, is this correct?
thank you

link to this comment
Michael's 3 posts GB
shaun ralph
9:45 PM
Oldbury

I live 10.3 miles from the sutton coldfield transmitter and have got an avonline satalite dish system with both f clip and male Ariel in puts. I use a Bush Freesat top set box and use built in freeview on my new Toshiba tv all was set up and working fine until early hours. Of Sunday morning when all signal strength was lost on both my freesat and free view . Also all my neighbours have lost there signals too. Have set up an indoor Ariel and have managed to get freeview working sum what . but cant get any signal strength at all from the bush SD freesat box. Any ideas why or how I should go about resolving this problem as advice. Would be gratefull .I have been ion button coldfields transmitter site and only engineering dates go up to 25/08l11 . so I phoned Avonline only to find Its closed for bank holiday. Today date Is 29/08/11. Cheers.


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shaun ralph's 1 post GB
Tuesday, 30 August 2011
M
Mike Timbers
12:17 AM

Thanks Briantist. I tried my box on my Dad's aerial feeds and it got nothing. Time for a new box or to switch.

link to this comment
Mike Timbers's 2 posts GB
Briantist
sentiment_very_satisfiedOwner

7:15 AM

Mike Timbers: Freesat HD boxes are very good value for money.

link to this comment
Briantist's 38,844 posts GB
A
A
11:39 AM
Chelmsford

I was having reception problems recently (esp BBC1) and when i removed the sky card from the box everything now works fine. I am receiving all free to view channels except 5*, 5 USA.

link to this comment
A's 9 posts GB
Briantist
sentiment_very_satisfiedOwner

6:44 PM

Michael: When you pay the extra £10 it only makes channels that you have in the subscription HD, so you might have to pay another £5 a year to get all the non-premium HD channels you want.

link to this comment
Briantist's 38,844 posts GB
E
elaine
8:20 PM
Abertillery

np13 1qy
we can watch tv through our sky+ box but if we try to record one channal, we can't watch a different one. it just says no satalite signal being received on every single one except the one being recorded.it was working fine until my husband turned everything off to decorate. any suggestions?

link to this comment
elaine's 1 post GB
LutonFan
sentiment_satisfiedGold

9:28 PM

elaine: Did your husband disconnect the two dish input leads? If so, ensure these two leads are connected.

link to this comment
LutonFan's 382 posts GB
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