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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Wednesday, 29 June 2011
A
andrea
8:24 PM

my sky box was working fine one day and today it says no signal and has a number 29 in the corner we have tried all the reset and checks advised from this site and sky and still our sky hd box says the same what else can we do to get our in working order

link to this comment
andrea's 1 post GB
Mark A.
sentiment_satisfiedGold

8:42 PM
Haywards Heath

andrea:
If you know someone else who has a satellite system,
try your satellite receiver box in his home with his dish and his box with your dish.
If your box works on his dish, then your box is OK and there may be a fault with the dish or cable.
If his box works with your dish, then your dish is OK and you may have a fault with your satellite receiver box.
Don't know whar error 29 is.
What signal level dose it display in the settings menu?

link to this comment
Mark A.'s 368 posts GB
Thursday, 30 June 2011
I
indy
6:59 PM

I have no signal at all after trying all the solutions.

link to this comment
indy's 1 post GB
A
alan whittaker
8:00 PM

My Sky digibox was ok one minute then froze when i was looking at the tv guide. I turned the box off at the wall socket and back on 10mins later it hasn't worked since the red light for off is on and when i press any button on the remote the light comes on but the green power on light will not

link to this comment
alan whittaker's 2 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

8:25 PM

alan whittaker: This could suggest that the box may actually have developed a fault, but I would advise trying reset method 3 seen at the top of this page, don't be tempted to shortcut it any though, as in certain circumstances it can take longer to complete than stated.

If however the box will not respond to this action then its likely to have developed an internal fault, with the power unit being the usual suspect.



link to this comment
jb38's 7,179 posts GB
M
Mazbar
sentiment_satisfiedGold

9:08 PM

Alan is your box a sky + box not hd if so after a power loss it can take up to 24 hours to cone back on. If it is one on these boxs wait 24 hours and try again hope this helps

link to this comment
Mazbar's 384 posts GB
Friday, 1 July 2011
A
alan whittaker
7:08 AM

mazbar no it's just an original amstrad sky box

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alan whittaker's 2 posts GB
Tuesday, 5 July 2011
A
ann darbyshire
4:05 PM

i have moved my sat dish from my bar to the house and canot get anything i have got the date on transport stream and network id but cant get nothing else

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ann darbyshire's 1 post ES
Wednesday, 6 July 2011
C
christy m
9:21 PM

hi,,,i live in a apartment,,the last tennant
had sky,, the dish is outside and the wires are still there,,,i have spare sky box from my family home ,,,will it work if i connect it up,,,i tryed but it say ,,no signal,,,
will it work,,what do i have to do,,,

link to this comment
christy m's 2 posts IE
Saturday, 9 July 2011
G
GIna
5:16 PM

HI I am experiencing problems with my digi box. I turned it on this morning anf I got a box saying no signal.....with number 29 in the corner. I have used all the above methods please help

link to this comment
GIna's 4 posts FR
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