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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Thursday, 17 March 2011
T
Tom Fletcher
sentiment_satisfiedBronze

10:02 AM

Ben
Have you got 2 input cables to the box up stairs? sky plus needs 2 input cables or shotgun cable to run properly , in the signal menu you will see 2 indicators both of those need to be showing locked OK. Tom Fletcher Alpha Aerials Sheffield.

link to this comment
Tom Fletcher's 73 posts GB
B
ben
3:42 PM

No, only the one, althoough i asked the sky chap when I ordered the HD as I only took on the condition that the plus box could be moved upstairs and we would not lose what was already on that hard drive.
He assureed me that the only difference was that I would only be able to record/view a single channel due to the single feed.
This was what i had pressumed so took it.

So what do you think I need to fix it?

Thanks.

link to this comment
ben's 2 posts GB
Friday, 18 March 2011
Jason Stone
sentiment_satisfiedBronze

2:20 PM

Hello Brian and Mark

I got that box and it is working fine so far (apart from the fact the fan on it sounds quite loud bearing in mind the set up is in my bedroom.

I still haven't upgraded the dish yet to get full functionality...though I do have both a record and a pause live tv funtion.

I am still a little concenred about performing the upgrade myself-and I amm not going to do it in this weather ! But these are the items I am going to purchase to do it....

ANY COMMENTS fellas ?

http://cgi.ebay.co.uk/ws/…X:IT

http://cgi.ebay.co.uk/ws/…X:IT


link to this comment
Jason Stone's 27 posts GB
Jason Stone
sentiment_satisfiedBronze

2:28 PM

One little thing though I don't have a Sky+Manual. Is there an online or PDF version you can send me or guide me to ?

link to this comment
Jason Stone's 27 posts GB
T
Tom Fletcher
sentiment_satisfiedBronze

6:07 PM

Ben
Sky lads will tell you any thing all they want to do is get to there next job, I worked for sky and your always under the cosh,you need to run another cable from the dish to the box,you should have a quad or 4 way LNB fitted to the dish,if you can not do it your self get a local guy to come and do it for you should not cost much.sky plus boxes always seem to act up on single feed cable, seen it before in flats and thing especially when people flick through channels a lot it seems to happen no signal and things like that.Tom Fletcher Alpha Aerials Sheffield.

link to this comment
Tom Fletcher's 73 posts GB
P
paul
10:10 PM

any1 else having problems with sky tonight, im getting no satellite signal is being recieved, ive tunrd power off took viewing card out the lot and its still not working.

link to this comment
paul's 1 post GB
Saturday, 19 March 2011
T
trevor winn
5:50 PM

can a sky hd box be used with a different sky card info on screen says wrong card used

link to this comment
trevor winn's 2 posts GB
Mark A.
sentiment_satisfiedGold

8:34 PM
Haywards Heath

paul.
My Sky and non Sky receivers are working.

Sounds like you have a problem with your dish or Sky box.
Press 'Services', 4 (System setup), 6 (Signal test)

If signal level is zero or low, could be disk aerial lead unplugged or break in the wire.
More likely is the dish has moved due to wind, rain or lose fixing screws.

If signal level is zero and you know somebody else that has a satellite receiver, (Sky, Freesat or any other type)
see if their receiver works with your dish.

If his receiver doesn't work in your home, then your dish is out of line, you have a break in the dish cable
or you have a fault with the LNB on the dish.

If his receiver dose work then you have a fauld with your Sky box.

link to this comment
Mark A.'s 368 posts GB
M
mike chandler
8:47 PM

i have sky hdplus, i am moving home, sky are sending an engineer free of charge, there is a communal dish on the flats where i am moving to, bt are promising me a phone line, but it wont be live until april 5th,will my sky work in the meantime because i dont want to be stuck with no tv to watch, many thanks if you can help me with this query,regards, mike.

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mike chandler's 1 post GB
T
Tom Fletcher
sentiment_satisfiedBronze

10:47 PM

mike chandler
connect it up your self its easy to do,you don't need a phone connection for it to work properly, you just wont be able to order films or buy from shopping channels.
Tom Fletcher Alpha Aerials Sheffield.

link to this comment
Tom Fletcher's 73 posts GB
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