My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
|BBC Three Linear channel re-opens||1|
|Removing all barriers to communication between diverse cultures||2|
|How do I get a test card with Freeview||3|
|What can I do when my Sky Digibox says 'No Signal' or 'Technical fau||4|
|Can I receive UK TV in Ghana?||5|
Catherine Lea: Does your TV have a manual tuning function? If it does, try entering/selecting UHF channel 41 on the manual tuning screen and see what signal strength and quality readings (if any) it gives. Also, are the little rods on your aerial vertical (going up and down) or horizontal (going side to side)? The Ridge Hill transmitter is in the same direction as Malvern and is predicted to be stronger at your location, however it transmits with horizontal polarity rather than vertical used by Malvern.
|link to this comment|
Jo: Please provide a full postcode so that we can see which transmitter you're using, where you are in relation to it and your predicted signal strength etc. Also, have you checked for any loose or damaged cables or connections behind your TV?
|link to this comment|