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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Saturday, 21 November 2015
J
jb38
sentiment_very_satisfiedPlatinum

5:13 PM

Paul: Well, if the TV in question had been one of the smaller sized lighter in weight variety, I would have suggested that if at all possible, to try it out connected into someone else's aerial system, as the fact of the TV being moved from its present position would prove one way or another if direct injection interference was involved or not.

Plus of course, if the TV did operate OK in another location, that would eliminate my suspicion of the problem possibly being caused by a defective tuner.

Alter having posted my latest reply, I felt that I should possibly have explained what's meant by interference of the direct injection variety, but though, that said in your reply/update suggests that you are already aware of same.

As far as trying your TV at a different angle is concerned, even pulling it a few feet away from its present position and with a short coax extension lead being used to couple it up, is enough to check the possibility of D.I. interference being involved, as interference of this sort dies off rapidly in the same way as does same picked up by a medium / long wave radio if placed near to a router or digital device of a similar nature.

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jb38's 7,179 posts GB
Monday, 23 November 2015
P
Paul
sentiment_satisfiedBronze

12:34 PM

jb38: Hi. I am going to pare back the aerial cable and inch or so and see if this works. It has become quite clear today that all mainstream stations, by that I mean BBCs, CH4s are fine. All others are banjaxed!

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Paul's 38 posts GB
P
Paul
sentiment_satisfiedBronze

1:10 PM

jb38: I have tried this. Better quality (excellent) on main stations BBCs, CH4s. All other stations jiggered! There is definitely a disparity between these signals and my TV This has become apparent since the start of November.

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Paul's 38 posts GB
Tuesday, 24 November 2015
P
Paul
sentiment_satisfiedBronze

12:03 AM

May well be a defective tuner as moving TV had no effect. Is there any way to put this right or is my giant screen on its way out? I was wondering if I could use it as a monitor for the excellent Richer Sounds? This tiny tv seems to be able to get a perfect picture anywhere. shame the screen is so small.

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Paul's 38 posts GB
P
Paul
sentiment_satisfiedBronze

12:04 AM

jb38: May well be a defective tuner as moving TV had no effect. Is there any way to put this right or is my giant screen on its way out? I was wondering if I could use it as a monitor for the excellent Richer Sounds? This tiny tv seems to be able to get a perfect picture anywhere. shame the screen is so small.

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Paul's 38 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

12:17 AM

Paul: If by saying "tried this" means, having turned the TV at right angles to where its presently facing, as well as having pulled it a few feet away from the wall, and yet the problem remains, then its unlikely that D.I. interference is involved, albeit that interference of some sort cannot be completely ruled out.

However, on the subject of the smaller TV referred to. Although you have reported "all" channels as being received perfectly OK on this TV, I am rather curious as to what this represents signal strength / quality wise?, therefore, I would be interested to know that indicated on Pick TV (11) and also Yesterday (19), the important thing being, that each of the two programmes are viewed over a couple of minutes or so in order to observe if any appreciable variations in quality are seen.

By the way, on the subject of a possible software update for your model, still nothing back from Panasonic since acknowledging receipt of my query.

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jb38's 7,179 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

12:28 AM

Paul: I typed out my reply around 15 minutes ago but just hadn't sent it, likewise was unaware of your posting.

As far as your Richer sounds TV is concerned, possibly! although I would get a better idea if it can or not if you can furnish me with the model number of the TV in question.

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jb38's 7,179 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

10:30 AM

Paul : On the subject of using the Panasonic purely as a monitor, which of course would be excellent if used for this purpose, the easiest way of finding out if your Richer sounds TV could be used as a tuner or not, is by connecting a fully pin connected scart cable (identified by it being of the thicker variety) between same and your Panasonic's AV1 input, AV1 being selected on the Panasonic's remote controls (right hand) input select button.

If your Richer Sounds TV has an audio/video output facility, then whatever is presently being viewed on same will also be displayed on the Panasonic.

That said. I still feel that it would be far better (and much neater) to opt for purchasing a receiver box such as the Manhattan previously referred to, the Plaza S2 if you decide to use Freesat, or the Plaza T2 Freeview version, both being HD boxes at just under 50.00, an HDMI lead being used to couple either of the two models into the Panasonic.


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jb38's 7,179 posts GB
Wednesday, 25 November 2015
D
Dave PHillips
10:12 AM
Taunton

I used to be able to get VIVA music channel; is it still available? (I live in Taunton). Any info would be interesting and useful.. with thanks, Dave Phillips TA1 2NE 26 Allington Close, Taunton.

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Dave PHillips's 1 post GB
J
js
sentiment_satisfiedGold

2:30 PM

Dave PHillips: VIVA moved to COM7, a DVB-T2 multiplex, late July.

Your 'most likely transmitter', according to the digitaluk coverage checker, is Mendip.

The coverage checker also predicts a good signal at your location for COM7.

You will need a Freeview HD certified device to receive COM7.

COM7 from Mendip is on UHF channel 33 and carries these services:

050 mov4men+1
057 VIVA
063 Community
071 Motors TV
077 Rishtey Europe
081 TalkingPictures TV
106 BBC FOUR HD
107 BBC NEWS HD
108 Al Jazeera Eng HD
109 Channel 4+1 HD
110 4seven HD
124 CBeebies HD
134 Al Jazeera Arabic
733 Trans World Radio


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js's 790 posts GB
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