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Tuesday, 20 January 2015
T
tracy
11:00 AM

Hi ive tried to add channel s but there still not in my other channels ive used the new codes but still not in my other channels

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tracy's 1 post IE
Thursday, 11 June 2015
F
Frank
4:03 PM

I am trying to set up channel 5 on my sky digital box. I have used codes given on google but nothing coming in. I live in southern Ireland. can you advise me further please.

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Frank's 1 post IE
J
jb38
sentiment_very_satisfiedPlatinum

11:54 PM

Frank: If you are referring to a standard Sky box? then use the undermentioned procedure.

Press SERVICES on your remote control
Select (4) :- SYSTEM SET UP
Select (4) :- ADD CHANNELS

Then enter the following /

FREQUENCY :- Punch in 10.964
POLARISATION :- H
SYMBOL RATE :- 22.0
FEC :- 5/6
followed by selecting and pressing on FIND CHANNELS.

When the new channels are found, highlight FIVE by pressing the
Yellow button, not forgetting to press store after the channel has been selected

Ch5 can be viewed by selecting SERVICES then OTHER CHANNELS, this accessing the menu where manually tuned channels are stored.


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jb38's 7,179 posts GB
Wednesday, 6 January 2016
J
jules
9:12 PM

when i try to watch other channels channel 5 it says enter pin i do this then it goes back to enter pin and wont goon to channel 5 or any of the others ,,,,so anoyig this has never happened before !!!why is this happening?

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jules's 1 post IE
Thursday, 7 January 2016
J
jb38
sentiment_very_satisfiedPlatinum

10:47 AM

jules: As nothing has changed as far as access to Ch5 is concerned, the most likely reason for your problem is by someone having blocked Ch5 (as well as others) via the boxes "parental control" menu, said menu accessed by pressing "Services".

By the way, the pin number by default is the last four digits on the Sky viewing card, that is unless someone has changed it, if they have? then unfortunately only they are able to cancel the action.

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jb38's 7,179 posts GB
J
js
sentiment_satisfiedGold

11:47 AM

jb38: Maybe because four of the five Channel 5 regions were removed?

Doesn't the 'Reset your PIN' OTV app work?

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js's 790 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

12:44 PM

js : Yes! you are quite correct!, but though it even affects more than just Ch5, as the entire "other channels" menu has seemingly now been PIN protected, something which will be a bit of a blow for Sky box "no-card" users accessing such as "local channels" via this menu.

When was this change made? as that said to Jules was as the result of having made a fresh "other channels" search on my Sky box at around 23.45hrs last night, everything having responded as normal.



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jb38's 7,179 posts GB
J
jb38
sentiment_very_satisfiedPlatinum

12:55 PM

js: Did mean to add, that my reference to "no-card" users is not including myself, as I do have a viewing card of the non-subscription variety.

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jb38's 7,179 posts GB
J
js
sentiment_satisfiedGold

2:33 PM

jb38: Well I didn't know you had tried it. You should have told us already!

To be clear: You said "the entire "other channels" menu has seemingly now been PIN protected"?

The MENU? Sounds like a firmware bug.

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js's 790 posts GB
Friday, 8 January 2016
C
Caroline
10:06 PM

Can't get channel 5 on sky other channels. I have five +1. Channel five showing technical fault. In southern Ireland and have used frequencies as shown on Google. Any suggestion

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Caroline's 1 post IE
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