Feedback

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Friday, 27 June 2014
M
MikeB4:53 PM
James Porter: Since the transmitter reports no problems, logically, the problem must be with your system.
Since you had a thunderstorm, its likely that the weather caused a problem with your wiring, perhaps through water getting in a crack or break. After a couple of weeks it possibly dried out, but now its back (and you had no need to retune the TV, that was fine). Your first instinct was probably the right one - call an engineer.
I don't think your being cheated - its very likely your system at fault, not the transmitter.
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Saturday, 28 June 2014
S
Steve P10:54 AM
+ UK digital TV reception predictor
James Porter
What Mike B says!
From the above it seems you should have a good signal but it is from a local repeater transmitter suggesting you may have odd geography.
With digital there is a "cliff" effect between getting and not getting a signal, eg if your aerial is pointed not quite right, or if trees come into leaf.
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M
michael8:07 PM
"odd geography" - that rings true, very very true - and, evidence suggests, such is of litle concern to the powers that be, whether on this isle or, even less, in Junkie-land...
That said, all signal-loss that might be imputed to domestic cabling must needs be investigated and, if proven, expurged. However, if anywhere in, on or around your property, you have unimpeded line-of-sight to the position of the 28°E satellite, satellite is your solution of choice.
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Monday, 30 June 2014
S
Steve P10:16 AM
satellite is your solution of choice.
Except in heavy snow
or a major storm to the south.
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A
Anthony11:14 AM
Accrington
Steve P: With a 50cm dish antenna or larger on a sky freesat or generic free to air satellite receiver there is better rain fade margin and you're less likely to lose anything except very severe thunderstorms obviously. Piddling 38-44cm minidishes cope poorly especially on weaker Eutelsat 28A channels on Superbeam covering western and central europe and the massive Europewide S1 beam as these are much weaker than regular Astra2 channels at 28.2degE.
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S
Sue6:47 PM
I have a problem with connection, it says check antenna which i have and the wiring at the back of tv. But i 'm still not getting any signal through.
Tv shows heading at the top of the screen only and the antenna message.
Any advice greatly recieved .
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MikeP
8:10 PM
8:10 PM
Sue
To help us to help you we need a few more details, such as what equipment you are using (model numbers, etc) as well as your location (post code of a nearby shop will do if you don't want to give you own district's code). Then we might be able to deduce what is happening.
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Tuesday, 1 July 2014
S
Steve P1:00 PM
Anthony: Do any of them work when full of snow?
Sue: Was it all working normally before?
Did you change/do anything or did it just stop?
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A
Anthony6:09 PM
Steve P: Bigger dishes give a bigger received dBw gain on downlink from Astra 2/Eutelsat 28A channels especially the weaker Eutelsat 28A channels and the bigger dishes sized do work better when full of snow or in very bad weather especially 60-65cm dishantennae installed for Astra2/Eutelsat 28A.
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Tuesday, 8 July 2014
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