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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Tuesday, 23 April 2013
N
Neil Bell
sentiment_satisfiedSilver

12:05 AM

Donatella Sechini I see no one has posted a reply for you so I'll add the little I know. There are quite a few Italian channels broadcasting free to air on Hotbird which is a lot further west in the heavens than Astra 2 etc where most of the English language channels come from. You could try a separate dish pointing at Hotbird but I don't know how big it would need to be and the size would obviously influence the cost. You could instead try a bracket on your existing dish to take an extra LNB positioned to pick up the signals from Hotbird but it may be that your existing dish is too small. If so you could replace your existing dish with a larger one, have the prime focus of the dish aimed at Hotbird and the other LNB aimed at Astra 2. I live in London and have a fairly large 1.2 metre dish aimed at Astra 3A which is in between the satellites mentioned above and I have 4 LNBs on a bracket. The LNB furthest from the centre line is for Hotbird and I get good reception on all 4 groups of satellites. If you intend to continue using Sky you would need a separate cable from the 'Hotbird LNB' to a separate receiver for the Hotbird channels. You could alternatively get a receiver which supports Diseqc 1 and have a Diseqc switch fitted close to the LNBs which would only require one cable between switch and receiver. The receiver switches between the 2 LNBs as required. I don't know what Sky set up you have but if you wanted twin tuners
on the new receiver you'd need a twin LNB rather than a single. I'm not actually in the UK at the moment so can't tell you which Italian channels I receive.

link to this comment
Neil Bell's 106 posts CZ
N
Neil Bell
sentiment_satisfiedSilver

12:51 AM

Jayne I think posting your comment twice is a more polite way of relieving your frustration than SHOUTING your entire message in CAPS so Ill give you the benefit of the doubt with some sympathy. I presume you were on holiday when the messages concerning the 10th April retuning were aired and so you missed them. I also presume that you do believe in coincidences and that both your freeview boxes exhibiting the same fault at the same time could indeed have been just one of those. Im a little puzzled as to why jiggling around with the freeview boxes for hours didnt include retunes but Im very impressed that you replaced both TVs for just 250 quid so Im not knocking you! Seriously though one thing you should learn from this is that if you have a problem in future post a question here first before you spend money replacing anything else. There will always be someone here to help.

link to this comment
Neil Bell's 106 posts CZ
V
vincent
10:58 AM
Skelmersdale

Neil Bell:since the tenth of april bbc1 bbc2 bbc news(it probably not be all) have disappear or the signal is so bad it goes from zero signal to 50 per cent and back to zero most channels working are 100 per cent signal
bbc1 is 0800 and not 1
i have retuned five time with no success

link to this comment
vincent's 2 posts GB
S
Steve P
sentiment_satisfiedGold

6:36 PM

Neil B I suspect the dual posting was simply a system artefact where it was posted but not shown as such on Jane's screen and she then pressed "Post.." again.


vincent - half Lancashire is having problems; either after retuning or because they have not done.

link to this comment
Steve P's 1,172 posts GB
Wednesday, 24 April 2013
R
Rani
4:39 PM

I had an old box which sky charged £25 for three years in dec 2012 this was for the free sat channels, my box no longer works, can I get a sky + box and put my card in and receive free sat channels?

link to this comment
Rani's 1 post GB
S
Steve P
sentiment_satisfiedGold

6:37 PM

Rani you don't even need a card to get the free channels.

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Steve P's 1,172 posts GB
Friday, 26 April 2013
T
tony
5:36 PM

i live in bromsgrove b602ba.i have lost my freeview signal this week.freeview is built into tv's with a highgain loft ariel with booster.it is tuned into sutton coldfield as we have had a poor signal from our local transmitter at worms ash in the past.the tv's started to pixelate on and off for about a week until the signal went completely this week.have checked all connections,re tuned everyday and checked for transmitter work. any idea what it could be?

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tony's 1 post GB
Dave Lindsay
sentiment_very_satisfiedPlatinum

8:30 PM

tony: The amplifier maybe. Don't assume that just because any light on it is on that the amplifier is still functional.

I suggest that you try removing the booster, and its power supply should it be separate, and connect the TV directly to the aerial. You may find that there is sufficient signal strength without it.

link to this comment
Dave Lindsay's 5,724 posts GB
Saturday, 27 April 2013
R
Roy Susman
5:59 AM

Can I obtain and use a Eurosport player in Israel - and if so what are the costs.
Thjank you in anticipation of your kind help.
Roy Susman.

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Roy Susman's 1 post IL
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