menuMENU    UK Free TV logo Archive (2002-)



Click to see updates

TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

Help with Freeview, aerials?
How do I get a test card with Freeview1
I would like to know if it is possible to receive UK terrestrial Freeview servic2
I have been told I would receive too much singal from my Freeview tansmitter as 3
Can my Freeview box receive more than one BBC and ITV region?4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana5
In this section
Should the UK close down the TV networks to allow for more mobile broadband? 1
UK Digital switchover ends - Northern Ireland completes on 24th October 20122
The last day of analogue television in the UK - goodbye PAL3
2 days left of analogue television - goodbye teletext4
3 days of analogue to go - goodbye to NICAM 7285
Changes to Saorview frequencies and power levels, 24th October 20126

Sunday, 11 September 2011
Mike Dimmick

12:20 PM

Mark: If you mean the building contains 8 other such flats, and you share the aerial, the communal aerial system may need adjusting. See PARAS - Professional Aerial Riggers Against The Sharks for thoughts on who to contact.

link to this comment
Mike Dimmick's 2,486 posts GB
Steve P

1:54 PM

Keith - YES - but mainly a/b/c.

Are you using S Coldfield? Waltham seems to be the one for you.

UK digital TV reception predictor

link to this comment
Steve P's 1,173 posts GB
4:44 PM

Thanks for all the help.

I have seen a booster type thing in the wall upstairs but it's in the brick wall and not something I can really mess about with (would be up to the landlord). Could I buy something to reduce the signal on my Ariel point in my flat/studio?

I was thinking about asking others but I think most use the Internet for TV. And I don't really speak to them that much (they are mostly Polish) and I see lots of TV license letters all the time (I pay mine) so they probably would get nervous me speaking to them lol!

The Ariel is on the roof outside (really high up next to the chimneys) and again I would have to ask my Landlord to adjust it.

I think it is on the Waltham transmitter. I'm just trying to find the exact course of the problem. But I've had a look at the Ariel just looking up outside it all seems fine.

Thanks for help...not having much luck with this.

link to this comment
Mark's 5 posts GB

5:19 PM

Mark: You are only one mile away from the local Leicester transmitter and are you sure that your aerial isnt directed towards that?

When looking at the signal strength also note that Mux channel number associated with it, if on your local Leicester transmitter then BBC1 is on Ch25 / ITV1 Ch28, but if Waltham then BBC1 is on Ch61, ITV1 on Ch54.

link to this comment
jb38's 7,179 posts GB
5:26 PM

Another thought I just had, perhaps if I buy a decent indoor Ariel. Now it's at full power the signal. I might have better luck than using the main Ariel. I have quite a big bay window so I could place it well. I guess it could help determine if my box is at fault or not? Thoughts? Recommendation for a indoor Ariel? The only problem would be I'm on ground floor.

link to this comment
Mark's 5 posts GB
6:12 PM

Yer I just read that there was a Leicester tower could be to that one. I have no way of telling. JB38, the Sony PlayTV box doesn't really give much info (but I have the latest updates). But I just retuned it again and I now have 104 channels, TV - 67, Radio 24, Other 13. The past few scans I've done it's had like 80.

I'm wondering if that more people are using it in the house it could be causing more signal problems. I'm really tempted to get just an indoor Ariel just for me only.

link to this comment
Mark's 5 posts GB
Mike Dimmick

8:00 PM

Mark: If you had reliable digital TV before switchover, try adding an attenuator. However, it could be that the signals reaching whatever amplifiers are between the aerial and your TV are too high for those amplifiers to handle without adding significant distortion.

Feedback into the system from other boxes is very unlikely to affect the system that much. It used to be a bigger problem in the early days of TV, but I don't think there is one now.

link to this comment
Mike Dimmick's 2,486 posts GB

8:04 PM

Mark: Well, I do realise that the box you are using is very limited in its tuning facilities compared to a normal Freeview one, but if you can receive ITV4 (EPG 24) / or Dave (EPG 11) then its Waltham you are receiving these from, as they are not broadcast from the Leicester transmitter.

That said though, its possible that your box is picking up the main BBC/ITV channels from Leicester, these being lower Mux channel numbers, then the remainder of channels is being filled in from Waltham, which will (in theory!) be much weaker. Of course should you had mentioned the channels that you are having trouble with, then that would have somewhat taken the guess work out of the equation.

On the subject of the aerial, another way to tell if your aerial is set up for Leicester is to look at how its mounted, if its with the elements up and down then that's for Leicester, but if horizontal its Waltham. (This of course entirely dependant on the installer having mounted it correctly!)

Finally, on your initial posting where you mentioned thinking about a new Freeview box, I would without hesitation endorse this as being a good idea!

link to this comment
jb38's 7,179 posts GB
Tuesday, 13 September 2011
6:34 PM

Yes they are listed on the EPG (Dave and ITV4). I must be getting them from both transmitters! As BBC appears stronger. But also I just got this email back.

Thank you for contacting the BBC.

I understand you've encountered problems with your reception recently.

As your area is undergoing the digital switchover and I would suggest you contact Digital UK who are responsible for retuning issues. You can get in touch with them via the following number and or the 'E-mail us' webform on their website:

I guess my antenna is pointing the wrong way!! :(. But I doubt my landlord is ever gonna fix it (she lives in another city). Time to get a indoor Ariel I think...:(

link to this comment
Mark's 5 posts GB
Wednesday, 21 September 2011
7:57 PM

i am in a bit of a situation, i had my tv set up free because im disabled . but since then i have become bedridden , i wanted to run my cable into the next room but my lead is far to short ,can you help me at all?

link to this comment
gill's 1 post GB
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.