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TVs and boxes that do not support the 8k-mode

Here is the list from Digital UK of boxes and sets that will not receive Freeview after switchover is complete

Here is the list from Digital UK of boxes and sets that will no
published on UK Free TV

If you use one of these to watch Freeview, or are hoping to after switchover happens in your region, you will need to get a new Freeview box at switchover.

ONdigital/ITVdigital branded set top boxes

Nokia Mediamaster 9850T; Pace DTR730 and DTR735, Philips DTX6370, DTX6371 and DTX6372; Pioneer DBRT200 and DBRT210, Sony VTX-D500; Toshiba DTB2000.

If you have any of these you will need to recycle it and get a new box.

Freeview branded set top boxes

Fusion FRT100*, Pace DTVA-T "Wedge Adaptor", DT210F*, Samsung SIRU200i (Without M suffix).

Freeview, ONdigital and ITV branded integrated digital television sets

Alba ONdigital sets, Bush ONdigital sets.

Hitachi 28WDDODTN, 32WD40DTN and D36W840DTN; Panasonic TX-28DT2, TX-32DT2, TX-28DT30*, TX-32DT30*, TX-36DT30*, TX-36DT35* and TX-32DH40*; Philips 28DW6734, 32DW6834, 32DW9625, 28DW6557* and 32DW6557*.

Sanyo CE28DFN1-B, CE32DFN1-B, CE28DFN2-B, CE32DFN2-B, CE32DFN2BK-B, CE28DWN1-B, CE28DFN3-B-00, CE32DFN3-B-00, CE30LD3-B,CE30LD3BK-B, CE27LD3-B, CE23LD4-B, CE23LD4W-B, CE27LD4-B, CE27LD4BK-B, CE32LD4-B, CE32LD4BK-B, CE27LD5-B and CE32LD5-B.

Sony 28DS60, 32DS60, 28DS65, 32DS65, 28DX20, 32DX20, 28DX30, 32DX30, 28DS20, 32DS20, KP41DS1, KP51DS1, KP51DS2, KP41DS1, KP51DS1, KP51DS2, KD28DX40*, KD32DX40*, KD32DX100*, KD32NX100*, KD32NX200*, KD36NX200*; Toshiba 28WT98B, 32WT98B, 28ZT29B, 32ZT29B, 36ZT29B, 42WT29B, 50WT29B and 57WT29B.

All these sets can be upgraded - contact the supplier (numbers below) to add a Freeview box to the set.

Boxes that do not support both 2k and 8k modes

Some boxes are having problems during switchover supporting both modes at the same times:

  • Sharp TU-R160H
  • Humax 9200T
  • Thomson DTi 1000

The workaround appears to be to add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG, is missing Film4, Channel 4+1, no sound on ITV3 or the channel line up is wrong - - independent digital television and switchover advice, since 2002

This is on top of the boxes that could not cope with the changes to the Network Information Table (NIT): Daewoo DS608P, Labgear DTT100, Triax DVB 2000T, Portland DP100 and these VCR/STBs: Daewoo SV900, Bush IDVCR01

Helpline numbers

  • Alba 0871 230 1777
  • Bush 0871 230 1777
  • Daewoo 0870 100 2525
  • Hitachi 0870 405 4405
  • Humax 0870 247 8800
  • Nokia 0845 045 5555
  • Pace 0870 120 1910
  • Panasonic 0800 169 3012
  • Philips 0870 900 9070
  • Pioneer 0330 123 1240
  • Sharp 08705 274 277
  • Sony 08705 111999
  • Thomson 01443 220220
  • Toshiba 0115 976 6958

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Sunday, 23 January 2011
2:52 PM

i live in croydon area,can see crystal palace transmitter,still get Freeview breakup..Have Thompson pvr,now defunct epg..a bushsagem and a pace twin.all non working after switchover..the pace gets perfect reception with a coathanger stuck in the back..all due for the skip..when i bought the equipment,there was no green tick required,and no mention of redundancy,i would have not bought them if informed..i have to go down the freesat road as freeview cannot be trusted anymore..who do i contact re refund on equipment

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KEEF's 2 posts GB
Monday, 24 January 2011

8:17 AM

KEEF: If you bought equipment without the digital tick, then you have no one to contact for "a refund" as it clearly more than two years old.

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Briantist's 38,844 posts GB
Saturday, 29 January 2011
iris mansbridge
7:42 PM

after the leeds switchover in setember will i be able to use pluscode and record to my old video recorder? if not what new equipment will i need? as i am over 75yrs will any of this be free?

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iris mansbridge's 1 post GB
Sunday, 30 January 2011
Josh Welby

12:45 AM

I do not think so,
the help is not Free for Recording devices,
please see the Letter Pack that the Help Scheme
has sent you in the Post,
or contact them directly on 0800 40 85 900

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Josh Welby's 43 posts GB
Friday, 15 April 2011
5:04 PM

You refer to the workaround for the Humax 9200 - add the "8k" channel manually (C62 for Selkirk, for example) and then to do this procedure after switchover is complete: My Freeview box has no EPG...

But if you manually scan for the channel and then retune with the aerial out won't it delete the channel that you manually scanned in?

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Simon's 6 posts GB

5:23 PM

Simon: "after switchover is complete" means wait until the last DSO date, not do it straight away.

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Briantist's 38,844 posts GB
5:28 PM

Sorry I must be being very thick - if I manually tune the channel and then do a full re-tune/factory reset won't it clear the manually tuned channel anyway?

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Simon's 6 posts GB

6:22 PM

Simon: Who is saying to do that?

1. Add the channel manually TODAY

2. WAIT UNTIL 31 Aug 11

3. Retune box.

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Briantist's 38,844 posts GB
6:46 PM

Sadly, it won't pick anything up on ch31 so it looks like I need to buy a new PVR?

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Simon's 6 posts GB
Mike Dimmick

6:59 PM

Simon: Waltham Mux 2 simply *moved* to C31. It hasn't yet changed mode - still in 2K mode. Please see Single Frequency Interference for help.

The PVR-9200T has an RF output. Check what this is set to - it defaults to C36 but you might have moved it to something else. If you've done a Default Setting, it will have moved back to C36. When the box is off it seems to have a big notch cutting out various channels around C36, whatever frequency you've set it to - causes me a big problem with my Freeview TV on Crystal Palace Mux A and Mux C.

The most recent firmware, 1.00.23, for the 9200T clears all channels before doing an Automatic Search (or, rather, the search results are stored separately, then they replace the previous set when you press Save). This version was released in May last year; Humax recommend resetting to defaults after installing it. It has been broadcast several times, so you should already have it as long as you've left the box in standby overnight.

If you weren't leaving it in standby because it took a long time for the EPG to fill up, this version also fixes that problem - EPG data is now saved to the hard drive when you put it in standby.

For manual update instructions see
Welcome to HUMAX [UK]
- note you will need a computer with a legacy serial port (RS232) and compatible cable.

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Mike Dimmick's 2,486 posts GB
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